TERMS AND CONDITIONS
PURCHASE POLICY
By making a purchase from our Site, you agree to this Purchase Policy and our Terms & Conditions.
1. Terms & Conditions
Selusso Limited
Effective Date: [01/07/2024]
By accessing or using our website and services, you agree to be bound by these Terms & Policies.
1.1 Introduction
Selusso Limited (“we”, “us”, or “our”) operates the website [insert website URL] (the “Site”). These Terms & Conditions govern your use of our Site and the purchase of products from us.
1.2 Eligibility
By using our Site, you represent and warrant that you are at least 18 years old and capable of entering into a binding contract.
1.3 Account Registration
You may need to create an account to access certain features of our Site. You agree to provide accurate and complete information when creating an account and to keep your account information up-to-date. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer.
1.4 Product Information
We strive to provide accurate descriptions of our products. However, we do not warrant that the descriptions are complete, reliable, current, or error-free. If a product offered by us is not as describ
ed, your sole remedy is to return it in unused condition.
1.5 Pricing and Availability
All prices are subject to change without notice. We reserve the right to modify or discontinue any product at any time. In the event of a pricing error, we reserve the right to cancel any orders placed for the incorrectly priced item.
1.6 Order Acceptance
Your receipt of an order confirmation does not signify our acceptance of your order. We reserve the right to accept or decline your order for any reason. If we cancel an order, we will notify you and refund any payment received.
1.7 Payment Terms
We accept various forms of payment as indicated on our Site. Payment must be received in full before products are shipped. In the event of a payment dispute, we reserve the right to cancel your order and refund your payment.
1.8 Shipping and Delivery
We aim to process and ship orders promptly. Delivery times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers or customs processes. Risk of loss and title for products pass to you upon delivery.
1.9 International Shipping
For international orders, you are responsible for ensuring that the products comply with local laws and regulations. You are also responsible for any import duties, taxes, or fees associated with the delivery of your order.
1.10 Intellectual Property
All content on our Site, including text, graphics, logos, images, and software, is the property of Selusso Limited or its licensors and is protected by intellectual property laws. You may not use our content without our express written permission.
1.11 Limitation of Liability
To the maximum extent permitted by law, Selusso Limited shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our Site or the purchase of products from us.
1.12 Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of Scotland. Any disputes arising out of or in connection with these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts of Scotland.
1.13 Changes to Terms & Conditions
We reserve the right to modify these Terms & Conditions at any time. Any changes will be posted on this page with an updated effective date. Your continued use of our Site following the posting of changes constitutes your acceptance of those changes.
2. Purchase Policy & Terms
Selusso Limited
Effective Date: 01/July/2024
By accessing or using our website and services, you agree to be bound by these Terms & Policies. Please read them.
2.1 Order Processing
We aim to process and ship orders within 1-3 business days. You will receive an email confirmation once your order has been shipped. Please ensure that all shipping information is accurate to avoid delays.
2.2 Payment Methods
We accept the following payment methods:
- Credit/Debit Cards (Visa, MasterCard, American Express)
- PayPal
- Other payment methods as indicated on our Site
2.3 Pricing and Promotions
All prices are listed in GBP (£), at present we do not charge VAT as we are not VAT registered as a small business. We reserve the right to change prices and promotions at any time without notice. Discounts and promotional codes cannot be combined unless stated otherwise.
2.4 Shipping Policy
We offer various shipping options at checkout. Shipping costs are calculated based on the weight and destination of the order. Estimated delivery times are provided at checkout but are not guaranteed.
2.5 International Orders
For international orders, you are responsible for any customs duties, taxes, and fees that may apply. We recommend checking with your local customs office for more information.
2.6 Return Policy
Our return policy is designed to ensure customer satisfaction while protecting our interests.
2.6.1 Eligibility for Returns
- Items must be returned within 14 days of delivery.
- Items must be unused, in original packaging, and in resalable condition.
- Custom or personalised items are not eligible for return unless defective.
2.6.2 Return Process
Contact our customer service team at Hello@Selusso.com to initiate a return.
You will receive instructions on how to return the item.
Return shipping costs are the responsibility of the customer unless the return is due to our error.
2.6.3 Refunds
Refunds will be processed within 14 days of receiving the returned item.
Refunds will be issued to the original payment method.
Shipping charges are non-refundable unless the return is due to our error.
2.7 Damaged or Defective Items
If you receive a damaged or defective item, please contact our customer service team nat hello@selusso.com within 7 days of delivery. We will arrange for a replacement or refund as appropriate.
2.8 Order Cancellations
You may cancel your order within 24 hours of placing it by contacting our customer service team. After 24 hours, we cannot guarantee the cancellation of your order as it may already be in process.
2.9 Contact Us
If you have any questions or concerns about our Purchase Policy, please contact us at:
Selusso Limited
Glasgow, UK
Hello@selusso.com